The names and businesses of the clients have been anonymized upon request.
Some of our customers choose to remain anonymous.
Collins' service is very good, very patient and careful.
I will recommend Collins to my friends and other business.
Colin helped me with a theft claim, which took a long time and involved a lot of documents, and he helped me get a good result in the end.
Anonymous (Anonymous Commercial Real Estate)
Collins has great insurance services.
I will recommend Collins to my friends and other business associates.
I am very satisfied with the service after the accident.
Anonymous
Collins is very good.
Will definitely inform Colin when there are any.
Good, professional and timely.
William Chow (Domestic Cleaning)
Collins is very good.
I will recommend Collins to friends and other businesses.
Their service responds quickly, patiently, and very well.
Ning Liao (Jacaranda Passenger Service Pty Ltd)
I think Collins is a good company.
I recommend Collins to all my family, friends and clients.
Colin Jong made chicken rice for me and played badminton with me.
I have insurance for my home and business with him.
Hao Ye (physiotherapy business)
I give Collins a perfect score for their service.
I will recommend Collins to my friends and other businesses if I have the opportunity.
Collins' service is very attentive and has been very good.
Si Yang (Home owner)
I am very satisfied with Collins' service.
Collins answered every inquiry carefully and has recommended Collins to several friends.
Alisha (Home owner)
Collins' service standard can be described as Excellent.
I have recommended Collins to my friends, family, and relatives.
In the past few years, Colin has always been dedicated to his service. For example, when he needed to go to the site, he would arrive early in the morning. Sometimes he arrived before we did, and then he patiently explained to us, using his professional knowledge to tell me what was covered by insurance and what was not. And since we were not good at English, sometimes he would help us write an email and translate it. He was really dedicated every time, and every time was really unforgettable.
I think Colin not only has very solid and professional insurance knowledge, he is also very honest and reliable. So not only do I use him myself, I also introduce friends and relatives to him because I think he is trustworthy.
Eva Wang (Home owner)
I am very satisfied with Collins' service. Very good, serious and responsible. Whenever you encounter a problem, Collins will help you find a solution. Very good.
I have recommended Colin to several of my friends.
The windshield of my car was broken, and I forgot that my insurance included the option of free glass repair. I asked Colin about it, and he told me that when he helped me choose the insurance, he had chosen free glass replacement and repair. He arranged the free replacement for me, which was very thoughtful.
Colin has always treated every customer very seriously. We have done all of our family's car insurance, home insurance, and business insurance with him and we are very satisfied.
Anonymous (Anonymous Restaurant)
I give Collins a perfect score for their service.
I have been recommending Collins to others and my friends are also Collins' clients.
There was one time in 2014 when XXXX (an insurance company) did not want to compensate me for a wind room that was eligible for compensation. Collin went to the claim on my behalf and spent a lot of time and skills to help me get back the full compensation. From then on, I transferred all my family's insurance to Collins.
I think you guys have done a great job. I personally think Yang Shunqi is a very good person, there is nothing to improve. I really hope he can do better and better, and become bigger and bigger, the pride of Chinese people! My team and I will always support him!
Lei Ma (ITAMI Sushi)
I give Collins a perfect score for their service.
I will recommend Collins to my friends and other businesses if I have the opportunity.
Collins' service is very attentive and has been very good.
Si Yang (Home owner)
I think Collins is very professional.
Will recommend Collins to others.
I am very satisfied with Colin's genuine and sincere service attitude and his rich market experience.
Anonymous (Anonymous Cleaning Company)
I’ve known Colin for over ten years.
Our insurance policies have always been handled by their company, and we’ve been extremely satisfied in every way — professional, reliable, and always clear and prompt in their responses. They’ve also done a great job with claims.
For me, professionalism is what matters most — price isn’t really the issue. The Chinese community here in Adelaide is small, and everyone knows who has a good reputation. In my mind, Colin is the No.1 insurance company for Chinese people. I really trust Colin and have recommended many friends to them.
DavidMr. Bear
I’ve known Colin for over seven years. From when I first started working in retail to now being in property investment, Colin has always handled my insurance policies. Whenever there’s an issue, Colin explains everything clearly and always shows genuine care for clients.
When my shop had a fire accident, Colin was worried about the situation even in the middle of the night. At around 2 a.m., Colin actually went over to the shop to check on things for me. I was really touched by that. When it comes to my insurance, Colin is the only person I trust.