About Us
We deliver expertise you can trust.
About Us：
Collins Insurance Services (CIS) is an insurance broker company under the organisation of Steadfast Insurance Brokers and Community Brokers Network (CBN). Our service is not only to help customers simply purchase insurance, but also to provide pre-and post-sale services. We are proud of our proven track record over more than 20 years in the insurance industry.
The value of our offering lies in reliable service and providing the options you really need.
What we have is not only decades of experience in the industry, but also the reputation we have built with our customers’ trust as the cornerstone.
Why Us：
The cheapest insurance may not be the most suitable choice for you, and the most expensive insurance may not be the best.
The advantage of choosing Collins is that we are advisors rather than just salespeople. We will help you choose the insurance policy that best possibly suits the asset or business you want to insure. We aim to get the right policy cover schedule for you with broad protection from insurance companies – these products are sometimes not available to the public. In the event of a claim, we will help you fight for a fair compensation to reduce your loss, instead of completing the claim process mechanically.
Insurance policies can be complex and misleading, causing trouble to you and your business. It can have unexpected consequences if you get it wrong. We take the time to understand your business and help you manage some of your risk by insurance risk transfer.
We are Steadfast Insurance Brokers which means that you will only deal with qualified insurance experts who can help you get best possible cover in the market at the right price.
Book a consultation.
How We Work ？
We use technology to improve our efficiency but at the same time not forgetting our customers need personal touch of our professional services.
We work with reputable insurers to provide insurance solutions to our customers.
We charge very reasonable fees for our services aiming to give customers the best possible value for money.
Meet Our Team
Meet the Experts Behind Your Protection.
Insurance Broker (AR 438638)
General insurance experience since 1997 Tier 1 Compliant BSc (Statistics & Electronics) Grad Diploma Financial Management Financial Risk Management ANZIIF Associate CIP e: colin.jong@naswg.com.au m: (+61) 468377473
Account Manager (AR 1262176)
General insurance experience since 2005 Tier 1 Compliant B.A. (Hons) Degree Marketing e: steven.jong@naswg.com.au m: (+61) 404242737
Broker Assistant (AR 1292781)
Tier 1 Compliant CPA Australia Bachelor of Business (Accounting) Diploma in Business studies e: evelyn.teeng@naswg.com.au m: (+61) 426286377
Marketing Assistant (AR 1292581)
Tier 1 Compliant B.Eng (Electronic & Information) MBA (Event & tourism management） e: shasha.liu@naswg.com.au m: (+61) 421591522